Returns & Exchanges

At Dooney & Bourke, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. If you are not entirely happy, you may return your unused merchandise within 30 days of delivery for a full refund or exchange.

1

Initiate Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Package Your Item

Place your unused merchandise back in its original packaging, ensuring all tags are attached and any protective materials are included.

3

Attach Shipping Label

Print the prepaid UPS return shipping label provided by our portal and securely affix it to the outside of your package.

4

Drop Off and Track

Drop your package off at any authorized UPS location and keep your tracking number handy to monitor your refund status.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing